Returns & Exchanges
We want you to love your skin, which is why we offer a 60-day money-back guarantee on all DRMTLGY products. If you are not completely satisfied with your purchase, you can return your items for a full refund or exchange.
Initiate Your Return
Visit our online Returns Portal and enter your order number and shipping zip code to begin the process.
Select Items
Choose the specific products you wish to return or exchange and provide a brief reason for the request to help us improve.
Print and Pack
Download your prepaid shipping label, securely package your items in their original box if possible, and attach the label to the outside.
Drop Off and Refund
Drop your package at any authorized carrier location; once received and inspected, we will issue your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing